Norfolk Constabulary: Warning following telephone scams

14 September 2011

Police are urging residents to be alert for a number of
telephone scams in which callers try to get you to hand over cash
with the promise of a larger sum to follow when they have received

In the latest incident, officers received a call on Friday
afternoon, 9 September, from a woman in Caister-on-Sea who reported
that she had been called by a man who said he was working for
London County Court in relation to a claim she had made to reclaim
bank charges.

The woman had made no such claim.

The man knew her name and address and basic information about
the local area and told her to go to her local Spar shop to get a
200 Ukash voucher which would then be collected and compensation
of over 5,000 would be paid to her.

Since May this year, at least fifteen households across Norfolk
have received scam calls concerning rebates, fees or rewards for
making transactions via Ukash, and officers are reminding residents
NEVER to respond to anything which demands you hand over cash
before reclaiming funds.

Genuine refunds will be automatically delivered without you
having to pay anything and you should never respond to demands for
money to be sent in this way.

Similar scams are often used with the promise of a prize or
reward in the future and many people have been duped into sending
off hundreds or thousands of pounds before they realise it is just
a ploy to con you out of cash.

Please be extremely cautious when dealing with any unknown
callers – never respond to requests for money and never give out
personal or bank details or PIN numbers over the phone.

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