Card Protection Insurance Reclaim – Send back your forms NOW …

If you have received a letter from AI Scheme you need to fill out a claim form and send it back by 18 March. You can find out more about the Scheme here

Please note that the last date a request can be made to issue a new claim form is 16 March 2016.

Any requests made after this date would not reach a customer until after the bar date, so would not be able to be returned on time.

AI Scheme Limited wrote to nearly 2 million card security product holders with the following products in August and September 2015:

  • Card Protection
  • Sentinel
  • Sentinel Gold
  • Sentinel Protection
  • Sentinel Excel
  • Safe and Secure Plus

If you received a letter and compensation claim form, consider whether you may have been affected by any potential selling issues and whether you wish to claim compensation.

You must complete and return the original compensation claim form.

It must be received by the AI Scheme Administrators by no later than 18 March 2016.

The formal letters should come from AI Scheme. Be aware of letters from any claims management firms who offer to put your claim in for you for a fee .

they can t obtain the refund any quicker than the formal route so only pay attention to letters from AI Scheme.

You can see a list of the banks and credit card issuers that have agreed to this compensation scheme below.
Banks and credit card issuers in the scheme

  • AIB Group (UK) Plc trading as First Trust Bank in Northern Ireland and Allied Irish Bank (GB) in Great Britain
  • Barclays Bank Plc
  • Capital One (Europe) Plc
  • Clydesdale Bank PLC
  • HSBC Bank plc
  • Lloyds Bank Plc
  • Northern Bank Limited trading as Danske Bank
  • Santander UK plc
  • Tesco Personal Finance plc
  • The Co-operative Bank Plc
  • The Royal Bank of Scotland plc

You can find out more about the Scheme here2

If you can t find your original claim form, which was sent last year, you ll need to call 0800 678 1930 to get a new form.

Use the envelope provided to return your completed original claim form well before the 18 March 2016 bar date.

Or send the form to;

AI Scheme Services, PO Box 260, Wymondham, NR18 8DU.



  1. ^ You can find out more about the Scheme here (
  2. ^ You can find out more about the Scheme here (

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